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Academic Journal

Q1

Journal of Services Marketing

Emerald Group Publishing Ltd.

United KingdomMarketing (Q1)ISSN-matched source record
Journal website ↗
Q1Ranking
—Impact Factor (year unverified)
137H-index (SCImago 2025)
1.536SJR (2025)
1987-2026Coverage

About Journal of Services Marketing

Journal of Services Marketing is a scholarly journal published by Emerald Group Publishing Ltd.. SCImago 2025 lists it in Q1, with an SJR of 1.536 and H-index of 137.

Coverage: 1987-2026. Research categories: Marketing (Q1).

Source-backed journal facts

ISSN(s)0887-6045, 2054-1651
ISSN-L0887-6045
Source typeJournal
Publisher / hosting organisationEmerald Publishing Limited
Publisher country codeGB
Fully open access (OpenAlex)Not marked as fully open access; hybrid options may exist
DOAJ flag (OpenAlex)Not listed in OpenAlex metadata; this is not a direct DOAJ check
Works recorded in OpenAlex2,041
Citations recorded in OpenAlex133,409
OpenAlex H-index182
Years represented in OpenAlex1987–2026 (not the founding or closing dates)

Topics in published research

Customer Service Quality and Loyalty; Consumer Behavior in Brand Consumption and Identification; Consumer Retail Behavior Studies; Service and Product Innovation; Digital Marketing and Social Media; Technology Adoption and User Behaviour.

OpenAlex classifies topics from published works. These topics are not the publisher’s official aims and scope.

Source: OpenAlex source record. Retrieved 2026-10-03. Source record updated 2026-10-02. OpenAlex metrics are different from SCImago metrics and the Clarivate Journal Impact Factor.

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Researchers & Scientists linked to this record

Connections from linked publications or recorded institutional relationships.

Howard Davey