
Academic Journal
Q3International Journal of Services Operations and Informatics
About International Journal of Services Operations and Informatics
International Journal of Services Operations and Informatics is a scholarly journal published by Inderscience Enterprises Ltd. SCImago 2025 lists it in Q3, with an SJR of 0.251 and H-index of 17.
Coverage: 2006-2013, 2016-2024. Research categories: Computer Science Applications (Q3); Information Systems (Q3); Management Information Systems (Q3); Management Science and Operations Research (Q3).
Source-backed journal facts
Topics in published research
Supply Chain and Inventory Management; Technology Adoption and User Behaviour; Advanced Manufacturing and Logistics Optimization; Scheduling and Optimization Algorithms; Customer Service Quality and Loyalty; Digital Marketing and Social Media.
OpenAlex classifies topics from published works. These topics are not the publisher’s official aims and scope.
Source: OpenAlex source record. Retrieved 2026-10-03. Source record updated 2026-10-02. OpenAlex metrics are different from SCImago metrics and the Clarivate Journal Impact Factor.
Journal Metrics
Quartile, SJR and the listed SCImago H-index use the 2025 imported SCImago dataset. A quartile may vary by subject category. Values without a source or reporting year are unverified historical entries. Verify the current Journal Impact Factor with Clarivate or the publisher before using it.
Aims & Scope
The publisher’s official aims and scope have not yet been verified for this profile. Use the journal website to check subject fit and accepted article types before submitting.
Recent Research Articles
Latest publications matched automatically by ISSN.
Anti Money Laundering Detection using Self-Improved Optimisation Approach with Graph Neural Network
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Kashish Motiwala, Anubha Ray, Piyush Gupta
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Joy Eghonghon Akahome
2025 · DOI: 10.1504/ijsoi.2025.152350Anthropomorphic Robots in Indian Healthcare Services: A Mixed-Methods Analysis of Adoption, Patient Perceptions, and Service Quality Impacts
Arpan Anand
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Joy Akahome
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Jungmok Ma
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Rahul Pratap Singh Kaurav
2025 · DOI: 10.1504/ijsoi.2025.152329Culturally Adaptive Service Robots: Impact of Cross-cultural Attributes on Usage Intention
Kashish Motiwala, Anubha Ray, Piyush Gupta
2025 · DOI: 10.1504/ijsoi.2025.10075751Consumer Acceptance of Robotic Services in Tourism
Rahul Pratap Singh Kaurav N.A.
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Chanchal Phore, Pallavi Rajain, Amogh Talan
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Ishita Bera, Ruchi Sharma, Avinash K. Shrivastava
2025 · DOI: 10.1504/ijsoi.2025.10074050Influence of the types of innovation on the performance of firms in the Spanish region of Valencia, in terms of their exports
Héctor Alejandor López Paredes, Rosa María Yague Perales, Isidre March Chordá
2025 · DOI: 10.1504/ijsoi.2025.152327Factors determining willingness to choose hospitality services with robots in the era of Service Encounter 2.0: mediating role of value co-creation
Arun Mittal, Nirmal Singh, D.D. Chaturvedi, Ravinder Rena et al.
2025 · DOI: 10.1504/ijsoi.2025.152335Innovative airport solutions: using AI, machine learning, and robotics for optimised ground handling and passenger experience
Priya Jindal, Eshika Jain, Pratham Kaushik, Namrata Nanda et al.
2025 · DOI: 10.1504/ijsoi.2025.152349The lived experiences of patients receiving dental treatments from service robots in Jharkhand: a phenomenological inquiry
Neha Choudhary, Anand Prasad Sinha, Mona Ratnesh, Julie Vardhan et al.
2025 · DOI: 10.1504/ijsoi.2025.152348Factors Determining Willingness to Choose Hospitality Services with Robots in the era of Service Encounter 2.0: Mediating Role of Value Co-Creation
Arun Mittal, Nirmal Singh, Deen Dayal Chaturvedi, Ravinder Rena et al.
2025 · DOI: 10.1504/ijsoi.2025.10074064Reviews
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October 4, 2026 at 9:33 pm
October 2, 2026