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A model of consumer acceptance of mobile payment

Lei da Chen

📄 Abstract

One promising area of mobile commerce (m-commerce) that is receiving growing attention globally is mobile payment (m-payment). m-payment refers to making payments using mobile devices. Understanding the determinants of consumer acceptance of m-payment will provide important theoretical contributions to the field and lead to the development of more effective m-payment devices and systems. By expanding the Technology Acceptance Model (TAM) and the Innovation Diffusion Theory (IDT), this study proposes a research model that examines the factors which determine consumer acceptance of m-payment. Significant support for the model was found in the data collected from a survey of 299 potential m-payment users. Implications for practice and suggestions for future research are provided.

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