Competency based management: a review of systems and approaches

Purpose Aims to review the key concepts of competency management (CM) and to propose method for developing competency method. Design/methodology/approach Examines the CM features of 22 CM systems and 18 learning management systems. Findings Finds that the areas of open standard (XML, web services, RDF), semantic technologies (ontologies and the semantic web) and portals with self‐service technologies are going to play a significant part in the evolution of CM systems. Originality/value Emphasizes the beneficial attributes of CM for private and public organizations.