The theory of the knowledge-creating firm: subjectivity, objectivity and synthesis

The theory of the knowledge-creating firm explains the differences among firms not as a result of market failure, but as a result of the firm’s visions of the future and strategy. This paper proposes a framework to capture the dynamic process of knowledge creation in which knowledge is created through the dynamic interaction between subjectivity and objectivity. Knowledge is created through the synthesis of thinking and actions of individuals, who interact with each other within and beyond the organizational boundaries.